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Casino Gaming Methods: Games, Probabilities, and Controls, by David C. Williams, Kathryn Hashimoto Ph.D.
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Casino Gaming Methods offers insight to a variety of casino operating departments. Each department and each game meets the needs of a different customer segment or a different customer expectation. As with any large business, many employees understand the details of their specific job, but they lack a broader view of how each job and each department build upon the total customer experience. The goal of this book is to offer readers a view of the broader customer experience by examining several of the pieces that make up the casino entertainment experience. It also looks at the games of slots, blackjack, roulette, poker, baccarat, craps, bingo and keno. Readers will learn about the history of each game, how the games are played, how they make money for the casino, and the rules managers use to monitor game performance.
- Sales Rank: #611657 in Books
- Published on: 2009-02-23
- Original language: English
- Number of items: 1
- Dimensions: 9.10" h x .41" w x 7.38" l, .60 pounds
- Binding: Paperback
- 192 pages
From the Back Cover
Casino Gaming Methodsoffers insight to a variety of casino operating departments. Each department and each game meets the needs of a different customer segment or a different customer expectation. As with any large business, many employees understand the details of their specific job, but they lack a broader view of how each job and each department build upon the total customer experience. The goal of this book is to offer readers a view of the broader customer experience by examining several of the pieces that make up the casino entertainment experience. It also looks at the games of slots, blackjack, roulette, poker, baccarat, craps, bingo and keno. Readers will learn about the history of each game, how the games are played, how they make money for the casino, and the rules managers use to monitor game performance. Casino Managers or anyone interested in casino gaming
Most helpful customer reviews
2 of 2 people found the following review helpful.
Written for the casino executive
By Dice
The book offers casino managers and those wishing to pursue a career in the gaming industry insight to all the games that customers love to play. For casino enthusiasts the book offers a look behind the veil of casino operations.
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